Friday 18 May 2012

Netbackup Status/Error Code 57 Troubleshooting ..

Status/Error Code 57. (this error persists if NetBackup client services are hung on the client )
Step 1.
Login on the server which is failing with error code 57.

For windows

Step A.
run->services.msc-->Netbackup client services
Restart Netbackup client services (if they are already started ) or start netbackup servicers if they are stoped .

For linux
pkill -HUP xinetd

For Solaris/AIX/HP-UX
pkill -HUP inetd

Fire backup it will complete successfully .

Thursday 1 March 2012

Netbackup Status/Error Code 59 .TroubleShooting Tips .

Status/Error Code 59. (this error persists if media server entry is missing or removed from the server)
For windows
Step 1.
Login on the server which is failing with error code 59.
 Create folder with name "bpcd" at following location. and Set Verbose level to 5.
            c: or D: /program file/veritas/netbackup/logs/ (windows)
                        usr/openv/netbackup/logs/                     (unix)
Execute pbtestbpcd command  from Media Server .

Step 2.
Check the  " bpcd " folder , which will have log  file .Check the file at the end where you will fine the FQDN of media server whose entry is missing  in  the Media Server list of you server.

Step 3.

Add the media server entry
a.
run ->regedit -->Hkey local Machime-->software-->veritas--> netbackup-->config.file
open this file and add media server entry at the end. (windows)

b. cd /usr/openv/netbackup/bp.conf
 add media server entry at the end   (unix/linux/solaris)


After adding the entry our backup will complete successfully.